1. Who we are

This App is provided by Nexa to connect your Salla store with Odoo. If you have questions about this policy, contact us at app.support@nexa-solutions.com.

2. Data we process

Depending on how you use the App, we may process:

• Salla account data — identifiers and tokens obtained through Salla’s OAuth flow when you install or authorize the App.
• Store and order data — information Salla exposes via its APIs that you choose to sync (for example orders, products, customers), as needed to provide integration features.
• Odoo connection details — URL, database name, company selection, and credentials or API keys you enter in the connector dashboard to reach your Odoo instance.
• Technical logs — limited operational data (timestamps, error messages, request metadata) to run, secure, and troubleshoot the service.
• Support communications — name, email, and message content if you contact us through forms or email.

3. How we use data

We use the data above to operate the integration (sync, webhooks, API calls), authenticate you and your stores, improve reliability, comply with law, and respond to support requests. We do not sell your personal data.

4. Storage and security

We apply appropriate technical and organizational measures to protect data, including encryption where appropriate and restricted access. Retention depends on operational needs and legal obligations; you may request deletion or export where applicable by contacting us.

5. Third parties

The App relies on Salla and Odoo services you connect. Their privacy practices are governed by their respective policies. We may use infrastructure providers (hosting, email) under strict confidentiality and data-processing terms.

6. Your rights

Where applicable law grants you rights (access, correction, deletion, objection, portability), you may exercise them by emailing app.support@nexa-solutions.com. You can also revoke the App’s access from your Salla app settings.

7. Changes

We may update this policy from time to time. Material changes will be indicated on this page or through the App where appropriate.